Cancelling From MyClasses
When someone uses the MyClasses page to cancel a registration, an email with the subject REGISTRATION DELETED is sent to the person whose registration has been deleted and a copy is sent to the staff contact email for that registration form.
In addition, if there is someone on the waiting list who is automatically upgraded to fill the vacancy created by the deletion, that registrant will be notified with an email with the subject of REGISTRATION UPGRADE. The staff contact email for the registration form will be copied on that email as well
Deleting from with the Reports/Email Page
An administrator can delete one or more registrants on the Reports/Email page by checking the box next to the name(s). Then there are 2 choices. If you click on the button Delete Checked (Send Email) the registrant is deleted and the two emails are sent in the same way as described above when cancelling from the My Classes page.
If, however, you click on Delete Checked (No Email) then the deletion takes place and no emails are sent, either to the former registrant or to a new, upgraded registrant.
If you wish to notify upgraded registrants without sending email to the deleted folks, here are the steps. First, before you delete anyone, use the checkboxes to select the folks that will be upgraded after you make room by deleting. Then click on the button, Show Just Checked. Then use the EKREG Mailbutton to send email to that group telling them of the upgrade. When that's done, return to the list, click onShow All, and select the folks to be deleted and click on Delete Checked (No Email).
Direct Link =
www.answerkeeper.com/ekreg_email
Cancelling From MyClasses
When someone uses the MyClasses page to cancel a registration, an email with the subject REGISTRATION DELETED is sent to the person whose registration has been deleted and a copy is sent to the staff contact email for that registration form.
In addition, if there is someone on the waiting list who is automatically upgraded to fill the vacancy created by the deletion, that registrant will be notified with an email with the subject of REGISTRATION UPGRADE. The staff contact email for the registration form will be copied on that email as well
Deleting from with the Reports/Email Page
An administrator can delete one or more registrants on the Reports/Email page by checking the box next to the name(s). Then there are 2 choices. If you click on the button Delete Checked (Send Email) the registrant is deleted and the two emails are sent in the same way as described above when cancelling from the My Classes page.
If, however, you click on Delete Checked (No Email) then the deletion takes place and no emails are sent, either to the former registrant or to a new, upgraded registrant.
If you wish to notify upgraded registrants without sending email to the deleted folks, here are the steps. First, before you delete anyone, use the checkboxes to select the folks that will be upgraded after you make room by deleting. Then click on the button, Show Just Checked. Then use the EKREG Mailbutton to send email to that group telling them of the upgrade. When that's done, return to the list, click onShow All, and select the folks to be deleted and click on Delete Checked (No Email).
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Direct Link =
www.answerkeeper.com/ekreg_email